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Showing posts with label critical incident. Show all posts
Showing posts with label critical incident. Show all posts

Tuesday, April 23, 2013

Motivational Monday & Tuesday: Signs of Resilience

 
Thought for the Day:  This would have been my Motivational Monday's post, but I was too busy to complete it yesterday. Given the circumstances, I hope you will understand. I have a policy, whenever I can I do critical incident work following traumatic events. When Cigna EAP calls following bank robberies, deaths, & other traumatic events, I reschedule my private clients & go to help on site. I see this as preventative care & work with as many people affected by these events as I can. Last Tuesday & yesterday, I went to Boston. Here are some of my thoughts, impressions & advice from my recent experiences. I hope they will help you as well, since "We Are One Boston."

As I drove from CT to Boston, I did not know what to expect. After a week-long ordeal with tragic losses, injuries, a lock down, followed by a successful manhunt, how would the city I called home from 1981 to 2000 be handling the trauma? As I approached on the Massachusetts Turnpike, I saw the 1st sign of how Boston is coping. There were literally 4 electronic signs, the kind used to post traffic warnings, which said, “We are One Boston… Thanks for everything.”

After I exited the turnpike, I entered Newton, driving along Commonwealth Avenue, part of the route of the Boston Marathon. As I noticed the beauty of the sunlit day, the second signs appeared loud & clear. On both sides of the street there were joggers running & parents pushing carriages. It looked like any ordinary spring day in Boston. People were showing not only their relief that the terror was over,  but also their determination not to let the events stop them from living their lives fearlessly.

When I reached the infamous Heartbreak Hill, I noticed that the statue (photo above) which has honored the Boston Marathon for years had been decorated. Both bronze runners had been given number tags from this year's runners. One statue holds an American flag; the other is raising flowers. The statue pays tribute to the courage of this year's runners & is a signal to all Bostonians to carry on.

On Monday, as I drove to Norwood for the critical incident assignment, I saw more signs. While following a city bus, I noticed that intermittently, in addition to the number of the route, were the words, “We Are One Boston.” A car dealership’s sign proudly stated, “Boston Strong.” There were signs everywhere that people finding creative ways to cope, show their support & recover from the surreal events.

Yesterday, I went to a large company in the Boston area I spoke with employees from around the Boston area including Watertown. They wanted to know how to help their children, friends & themselves deal with the aftermath of a mass tragedy. Some had been at the finish line & moved seconds before the blast. They recognized the wounded as having stood beside them. I spoke about survivor’s guilt & shared ways to speak with the children who by the grace of a few seconds were saved from injury.

Some people were having trouble sleeping or fearful of going out alone. Others were struggling with memories of previous losses of loved ones from illness or violence brought back by the traumatic events. Many people wondered how to help injured friends who are still in the hospital. There were native Bostonians grieving for their city. There were also new immigrants feeling isolated,  wondering why they had come to a country beleaguered by violence.

In this day & age, whether you live in the Boston area, across the USA or abroad, we are truly. "One Boston." Television brings tragedies such as these into our homes. To a lesser degree, events like these impact on us all. We all have some survivor’s guilt & fears. It is normal to have questions about how to help family, our selves & especially our children cope with these traumatic events.

Here are some of the things I encouraged people to do:

The first & most important thing you can do is ask for support. Talk to friends & family about how you feel about what has transpired. As hard as it may be to speak about our feelings, tears, anger, disbelief & helplessness are normal responses to trauma. It is important to talk about your feelings to recover. Many of the people had trouble speaking without crying at first, but by the time they left, they felt more in control & had ideas of things they could do that would help.

It is also important to remind yourself  & your children that there are many more supportive, good people in the world than those intent on doing harm.  In traumatic events, we are exposed to both the worst & the best parts of human nature. Media often focuses on the shocking, dramatic worst elements. Pay attention to people's natural instinct to help other human beings in time of crisis.

Turn off the TV or internet if you are feeling overwhelmed by the coverage which may be traumatizing.  Take care of yourself, make sure you rest, eat, exercise & follow as normal of a routine as possible.  Volunteer to help out. You will feel in more control of the situation if you feel there is something you can do to alleviate the situation.  Allow yourself to grieve if you have recently lost a loved one or have a loved one who has been hurt in the tragedy.


                                                         The Most Valuable Ring

I told the story of The Most Valuable Ring (You can listen to the story on the video, it may help you with this challenge as well.) to one of the people who came to see me. After I finished, she took off her wedding band & showed me an inscription: “We fall to conquer.” I asked her permission to share it here & she agreed. Tragedy can strengthen us. If we experience the loss, process it & cope with the fall, we can become stronger & conquer. We are one Boston.

Saturday, December 22, 2012

5 Ways to Give New Meaning to a Blue Christmas


Thought for the Day: This holiday season is challenging for everyone. This week, like many psychologists nationwide,  I have been doing critical incident work with people in Connecticut impacted by the tragedy in Newtown CT. Whether people knew someone who lost a friend or family member or not, people are struggling with how to speak with their children, cope with & accept that they are grieving. Many people are not feeling like celebrating the holidays this year, which led to this post. Although I called these ways to give new meaning to a "Blue Christmas" they apply to whatever holiday you celebrate. Here are a few ways to find new meaning during this blue holiday season.

  
One of many memorials in Newtown CT
  1) Accept your feelings as part of the normal human reaction to a tragic event.
     Yesterday, I counseled a woman in Danbury CT who had decided not to celebrate Christmas this year. She did not know anyone who was directly impacted by the tragedy but was visibly shaken fighting back tears since she was at work. Like many of the people I have met with this week, she felt a form of "survivor's guilt." In light of the anguish that we can only imagine that the families who lost a loved one are experiencing, people feel that they should not be feeling the grief they are experiencing. What I have been telling people is that their feelings, tears, anger, numbness, sorrow are normal reactions to the trauma. Feelings are not right or wrong, they just are. They act like the safety valve on a pressure cooker to let off steam & keep the pressure cooker from exploding. Your emotions are a sign that you are a caring human being struggling with an inhumane event.


      2) Create a memorial ceremony as you begin your family's event
      There are multiple ways to take some time before celebrations begin to acknowledge those lost in this tragedy. A moment of silence, a candle lighting, a prayer, a walk by the beach, or writing & sending condolence cards together with your family and friends can help you acknowledge that this holiday is different from the past. There is a digital card that is being sent which has over 2 million signatures worldwide. If you wish to send an original paper condolence card or drawing prepared with your family, here is the address:  
                Messages of Condolence for Newtown
                P.O. Box 3700
                Newtown, CT 06470
       3) Start working to prevent future tragedies
       Although we cannot promise our children that there will never be other tragedies, there are natural tragedies & bad things do happen in life. What we can do is get involved in projects that will address the loopholes that compromise our safety. There are a multitude of ways to get involved in finding the solutions to a number of challenges facing our nation. You can write to your senators & congressmen about these & other issues: 1) reforming gun control laws; 2) advocate for increased mental health resources for children & adults with serious mental illness; 3) investigate ways to reduce violence on TV, movies & video games, especially those aimed at children; and 4) advocate for comprehensive year round educational programs that work towards tolerance & a reduction of bullying in our schools & society. In addition to writing campaigns, get involved in your community's efforts to develop programs that will increase safety in our schools & neighborhoods. Depending on the ages of your children, get them involved in the discussion & activities as well.
        4) Volunteer with people less fortunate than you
         Start a new family tradition and consider volunteering. You could sign up to serve food at a homeless shelter or visit an old folks home or hospital. Bring gifts to brighten the holiday for someone who is struggling. In addition to giving gifts to your family,  have all the members of your family bring something to donate to a charity. With your children go through their toys & clothes to find things that they no longer use that is in good condition & take it to a donation center before the holiday. (Take a look at some of the nonprofits benefiting from my book for ideas of organizations that could use your help.)
         5) As hard as it is to rejoice, carrying on is reaffirming life & not allowing terror or madness to destroy what is good in the world
         It is important to bring routines and structure back into our lives, especially for children to regain a sense of safety & trust in human beings. In the Diary of Anne Frank we learned of how a family in hiding from the Nazi terrorist regime tried to keep a semblance of normalcy, including celebrations of holidays. Although her life was cut short, she lives on in the hearts of millions who have read her diary or seen the play based on her diary.  Her message has been heard around the world. Her words have bearing today as we struggle with finding the strength to rejoice following such an unthinkable tragedy. We must help our children regain trust in mankind as Anne Frank did:
Despite everything, I believe that people are really good at heart.
Anne Frank
          I hope these ideas will help you have a positive holiday experience with renewed resolve to make the world a better, safer, more peaceful place for all.
                 

Monday, October 1, 2012

Are You the Writer of Your Life? Or Do You Let Circumstances take Charge?

Photo from Fungole on Google+

Thought for the Day: Are you the writer of your life? Or do you let circumstances take charge? We may not have control of all the circumstances that confront us in life, but we do have control over how we react to the circumstances.

Today I am doing some work for Cigna EAP, helping a corporation with a layoff. It is not an easy job, but I help out whenever I can at what are called 'critical incidents.' These incidents include things like helping employees after bank robberies, the death of an employee or like today, a lay off. I am here to help people who want to speak with a psychologist to process the gamut of emotions that arise when a layoff occurs.

Most people do not know about the consideration that can go into the process of a layoff. When a company takes the time & spends the necessary resources to do all they can to help their employees with the impact of a layoff, especially during these difficult financial times, it is impressive. I try to take these assignments, since I know that i can help large numbers of people in a short span of time & see this as preventative medicine. I am here for the managers helping to prepare them for the difficult but necessary task of letting colleagues go. Believe me, they do not do this with ease. Often they come in to talk about their discomfort. In addition to helping the people whose lives are about to be changed often suddenly & drastically, I am here to help with the fears & fall out associated with a layoff, for those who are remaining at the company. It is impossible to survive a layoff without wondering, "Will I be next in line?'

Yesterday, while thinking about the work I would be doing today, I was saw the photo by Fungole at the top of this post on Google+. The message struck a chord for me. "You are the writer of your life." When confronted with a layoff, most people do not feel like the writers of their lives. They feel more like characters in a movie scripted by the corporation. Although feelings of anger, shock, sadness & helplessness are all part of the normal reaction to the loss of a job, they are still the writers of their lives. How people deal with the challenges in life dictate the outcomes.

In other posts I have related stories of how people have overcome all kinds of adversity. Many of the organizations featured in my book were founded by people at challenging moments in their lives. They found creative ways to  help people overcome challenges. (How a Motorcycle Accident & a Fire Rekindled a Dream, Thriving on Stormy & Sunny Days, Is An Illness or Disability Stopping You From Dreaming?, When Life Gives You Lemons, Open a Lemonade Stand) If you are feeling down & question whether you are still the author of your life, take a moment & find ways to take back the pen & start writing the next chapter of your life. You may want to take a look at some of my past posts to see how others have turned negative situations into opportunities, often with very few financial resources.

If you are challenged & discouraged & would like some help finding ways to take charge of your life story, feel free to post your questions or comments. I will reply to all comments.